When her usually calm complexion suddenly became irritated, hyper-sensitive, and blemish-prone, Sarah Brown felt frustrated with products claiming to be "hypoallergenic" and "organic" yet full of synthetics and known irritants. To take back control, Sarah founded Pai Skincare: A certified B Corp™ business & collection of daily essentials made with sensitive skin in mind, with a focus on transparency and effectiveness. Free of synthetic ingredients known to upset the skin's delicate balance - think artificial fragrances, parabens, and phthalates - each product is formulated with sustainably sourced plant extracts that are proven to benefit your complexion. Beauty Return Policy: We are unable to process returns for opened and used beauty products. All products must be returned in original condition and packaging to our Returns warehouse. Store locations do not accept returns for Beauty products. Made in the UK